FAQs / Information
HOW MUCH DOES DELIVERY COSTS?
- Free delivery in cyprus over 40 euro
- Free shipping in Greece over 100 euro
- Any other country shipping is chargeable
WHEN WILL MY ORDER ARRIVE?
Up to 7 – 14 days. There may be occasional delays due to many orders, and limited production time. In this case we will make our best.
HOW TO MAKE PERSONAL ORDERS?
HOW SOON WILL YOU RECEIVE A REFUND?
Returns will be processed within 14 business days of receipt of your items. You will receive an email notification once your return is processed. Please note that payment processing is beyond our control, and it may take up to 7 – 10 additional business days for the refund.
Hats Sizing
Small medium
Less than or equal to 60 cm around your head.
Medium large
More that 60 cm around your head.
Care And Composition
You can wash everything by hand at 30 degrees or with dry cleaning.
Return And Exchanges
If you want to change or return a product that you purchased, you have 14 – days from the
day you bought the order.
Applicability of Return And Exchanges
We only exchange or return these products:
– Wrong order or item sent by us
– Damaged item
– Defective item or with quality issues.
If you need to exchange an item, please fill in the contact us form.
Return Shipping Fee
If issue is caused by us, the shipping fee is borne by us. If issue is caused by the customer, the shipping cost must be borne by the customer.
Action Taken by the Customer
Item should be new and unworn. They should be kept in its original condition in which you received them.
Please fill in the contact us form and wait for our authorization and return instructions.
About the Return Address
Please do not return to the original shipping address.
Please wait for our instructions in the email.
Shipping Policy
The Buyer is responsible for ensuring that the shipping address is entirely correct.
Contact Us
We’re available from 09:00 – 20:00 EST,
7 days a week.
Phone:
+357 96801480
within 24 hours.
